Frequently Asked Questions


Please allow 3-5 business days for processing. And 5-7 days for custom orders. Processing time does not include shipping transit.

You will receive an email confirmation with tracking once your order has shipped unless contacted directly by a representative.


If you're not 100% satisfied with a product, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please ship items back within 30 days of the date of delivery.

More information can be found here.

Email specifying in the subject email RETURN with your name and order number.

Only items that comply with the return policy outlined below will be eligible for a refund.

Contact us

For other questions, please contact us below or email us at

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